Privacy Policy - SPY Parking Solutions 2014 Ltd. - Bicycle parking services

 

S.P. Parking Solutions 2014 Ltd. is a private company incorporated in the State of Israel with P.F. number 515107738 ("the company" or "us" or "us"). The company operates an application and a website that enable locating bicycle parking spaces and paying for bicycle parking throughout cities in Israel (collectively, the "Application"), and provides use of the application and website and all services available for purchase and/or use through it (hereinafter the "Services"), respects your right to privacy.

 

Your ability to make informed decisions about the use of your personal information is important to us.

 

Terms in this document that have not been explicitly defined within it will be interpreted in accordance with the definitions given to them in the terms of use, published at https://www.bikebox.co.il/.

 

The purpose of the privacy policy is to explain the company's procedures in relation to the personal information (as defined below) collected through the application and the website and how the company collects, uses, transfers and secures the personal information provided to it by the users and/or collected by it. Your use of the application and/or the website of any kind, including leaving details to contact the company, constitutes your consent and confirmation of what is stated in the privacy policy.

 

The privacy policy is worded in the masculine language for convenience purposes only, and it refers to both women and men.

 

"Personal information" is information related to a person, such as name, address, phone number or email address.

 

There is no legal obligation for you to provide us with personal information and the provision of personal information is done only with your consent. If you do not agree to provide the personal information, in whole or in part, some of the services may not be available to you.

 

The personal information we collect

 

We collect information if necessary and in accordance with your use of the services, therefore the collection of personal information depends on the type of services you use, as follows:


Registration and login - in order to gain access to the services, you must register in the application. When registering, you will be required to provide us with personal information such as: name, username and password, date of birth, email address or residential address (to receive an invoice), multi-line card number and phone number (to receive an identification code during registration).

Payment services - in order to pay through the application, you will be required to provide information about the payment method such as: credit card number, validity, full name and social security number of the card holder, email address for sending invoices. The payment services are performed by an external provider who processes them and generates a token for each user so that the credit card number is not saved in their system. The payment and transaction details, without the credit card number, will be saved in our system.

At any time you can add another credit card to make a payment.

 

If you are not interested in this service, you can change the settings in the application by clicking on "Remove card" and thus prevent this option. Inquiries and/or contact us - when you contact us with requests and/or support and/or questions, we may record our communication with you and in this context any information you volunteer to us, such as your name, contact methods, including phone and e-mail and content of requests.

Automatically collected information - Certain information is automatically collected about the device you use (Device ID of the mobile device), browser, operating system, IP address and/or information about your use of the application.

Location - Subject to your consent, we will collect information about your geographic location.

 

How we use information

 

You agree and confirm that the company will be entitled to keep in its databases the details provided by you and additional personal information that will accumulate about you, and will be entitled to use the databases in accordance with the provisions of the law and make use of the databases as stated in the privacy policy, including the purposes listed below:

 

Services and adjustments We and/or our service providers will use your personal information for the following purposes: (1) providing access to the application and services; (2) providing support and assistance in solving problems that you or other users may encounter; (3) establishing contact if necessary; (4) Examining questions that arise, including through the application and providing a response accordingly; and (5) preventing fraudulent attempts and protecting the security of the website and services and responding to any problem concerning the application and/or services.

 

Internal needs We may use your personal information for internal needs, including assistance in diagnosing operational problems, conducting reviews and evaluations for the development of new services and/or content, to improve the application and/or services and to adapt them to certain needs of us and/or the users, Developing new products or services, analyzing scopes of activity, performing financial assessments and forecasts, assessing the potential use of customers, using some of the information for research, development and testing needs, and adjusting the server capabilities to the expected scopes of work.

 

Statistics and analytical tools

 

We and/or our service providers use analytics tools, including "Google Analytics" to collect and analyze information about the use of the website and/or services, such as how often users visit the website, which pages they visit, and which other websites and mobile applications they used before their visit on the site. By analyzing the information we collect, we may compile statistical information across a variety of platforms and users, which helps us improve our website and services, understand trends and customer needs, and consider new products and services, and adapt existing products and services to customer desires.

 

Sharing your personal information

 

You confirm that you are aware that we may share your personal information in accordance with the following:

 

  • Service providers and third parties

 

We may share information, including personal information, with service providers and other third parties, such as, Waze Google Maps and clearing and/or payment services ("Third Party Providers") who may use the information to (1) help us provide the Services to you and /or run the application; (2) assist us in understanding the use of the application and/or services.

 

Authorized third parties may be located in countries other than the State of Israel. All authorized third parties shall be subject to confidentiality obligations and prohibition of use of information. Despite this, it is possible that in some countries there are levels of protection for personal information or other information that are not equal to the level of protection in the State of Israel and you approve the transfer of your personal information to these countries.

 

  • ownership transfer

 

We may disclose and/or transfer our databases that include your personal information as part of or during negotiations, regarding a merger, sale of company assets or acquisition (including in cases of liquidation) in such case, your personal information will continue to be subject to the provisions of this privacy policy, in accordance with the provisions of the law.

 

  • Transfer of information as part of law enforcement

 

We will cooperate with law enforcement authorities or any judicial order that requires or instructs us to disclose the identity, behavior, digital content, or other personal information, of any user who is suspected of having taken actions deemed to be against the law or actions that violate the law. We may also share your personal information with third parties if we believe in good faith that the disclosure of the information is appropriate and intended to protect our rights, property or safety (including the enforcement of the Privacy Policy) or to protect the rights, property or safety of third parties.

 

  • Sharing more information

 

We will transfer your personal information to relevant third parties in the following cases: (1) the company will discover that any of your actions in the application and/or services violate the terms of use or were done to commit fraud of any kind or (2) the company will be faced with taking legal measures against it (criminal or civil) for actions you performed in the application and/or through the services.

 

 How we protect information

 

 We follow the accepted standards in the industry in order to protect the information, both at the time of its delivery and from the moment the information is received. However, delivery over the Internet or electronic storage is not completely secure. Therefore, we cannot guarantee the security of your personal information absolutely.

 

  • Cookies

 

Cookies are short text files that are stored by the company's server, on the hard drive of the computer that the user uses through his browser. We use cookies to personalize the user experience. We may use a "persistent" cookie to save your settings and personalizations. For example, if you enter the website, the cookie will be used to identify you as a current user, so that you do not have to re-enter your information each time you use the website. Most web browsers are preconfigured to accept cookies, but you can change this setting so that your browser blocks certain cookies or so that the browser notifies you each time a cookie is sent. You can also delete any existing cookies at any time. Some of the features of the services and/or the website may not work properly if you disable or remove the cookies.

 

  • Children

 

The company does not knowingly collect personally identifiable information about children under the age of fourteen (13). If you are aware of a case where an individual under the age of fourteen (13) is using the services without the permission of a parent or guardian, we ask that you notify us as soon as possible.

 

  • Right to review and change information

 

The user of the services and the application has the option to request to review and/or correct information collected about him by the company, in accordance with the provisions of the law. The company will correct information collected about the user in accordance with the request that will be received in writing from the user at the address This email address is being protected from spambots. You need JavaScript enabled to view it., if and as much as possible and in accordance with the provisions of the law. The correction will be made within a reasonable time after receiving the request.

 

 

  • Saving the information

 

We will keep the personal information about you for the time necessary in order to: (1) realize the purposes of using the information detailed in the privacy policy; (2) comply with our legal obligations; (3) resolve disputes; (4) enforce our agreements; or (5) for a longer period of time as may be required according to the provisions of the relevant law. We may delete your information, without notifying you, as long as we consider that it is no longer necessary to hold it for the purposes listed above.

 

Communication and messages

We reserve the right to send you communications related to our Services via email, including service communications and administrative communications relating to your account without offering you the option to opt out unless you close your account.

 

 Changes to the privacy policy

Our privacy policy may change from time to time. If substantial changes are made to the privacy policy, a notice will be posted on the application.

 

Contact

For any questions or problems related to the privacy policy, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.